Terms and Conditions
Effective Date: January 1, 2025
Welcome to prayerretreats.com!
These Terms and Conditions govern your use of the prayerretreats.com website and services. By accessing or using our platform, you agree to be bound by these terms. If you do not accept these terms, you may not use our services.
1. Acceptance of Terms
By creating an account, making a booking, or otherwise using our platform, you confirm your acceptance of these Terms and Conditions, as well as any policies referenced herein.
We may update these terms periodically. Changes will take effect upon posting, and it is your responsibility to review them regularly. Continued use of our platform indicates your agreement to the updated terms.
2. Use of Services
You must be at least 18 years old or have explicit parental or guardian consent to use our services.
You agree to use the platform only for lawful purposes and refrain from engaging in:
- Fraudulent bookings
- Misuse of property listed on the platform
- Violations of local laws or regulations
prayerretreats.com reserves the right to suspend or terminate accounts that violate these terms.
3. User Accounts
You must provide accurate and complete information during registration and keep your details up to date.
Your account is personal to you and must not be shared. You are responsible for any activity under your account.
Notify us immediately if you suspect unauthorized access or activity in your account.
4. Bookings and Cancellations
Bookings: All reservations are subject to availability and confirmation by the host.
Cancellations:
- Guests may cancel bookings in accordance with the cancellation policy provided at the time of booking.
- Cancellation fees or penalties may apply.
- Hosts may cancel bookings only in exceptional circumstances, such as emergencies. Repeated cancellations may lead to account suspension.
Refunds: Refunds of a stay payment are arranged directly between the guest and the host. PrayerRetreats does not collect, hold, or send that money.
5. Payment Terms
Payment for a stay, including any damage deposit, is arranged and paid directly between the guest and the host. The guest records that they have paid, and the host confirms receipt. PrayerRetreats does not collect or hold these funds. A damage deposit is held by the host.
PrayerRetreats collects only its own fees, and only from hosts: the annual CAD 100 host listing fee, paid by card through Stripe, and any platform fees recorded as owed by the host.
In the event of a dispute about a fee charged by PrayerRetreats, contact us at bookings@prayerretreats.com within 30 days of the charge.
6. User Responsibilities
Guests:
- Use the property responsibly and adhere to any rules set by the host.
- Report any damages immediately to the host and cover repair or replacement costs if necessary.
Hosts:
- Provide accurate information about your property, including amenities and availability.
- Ensure the property meets safety and health regulations.
7. Limitation of Liability
prayerretreats.com is not liable for:
- Injuries, property damage, or losses occurring during a stay.
- Disputes between guests and hosts.
- Service interruptions caused by events beyond our control (e.g., natural disasters).
Our liability is limited to the maximum extent permitted by law.
8. Dispute Resolution
In the event of a dispute, we encourage users to contact us directly on our contact form to resolve the issue.
If unresolved, disputes may be subject to mediation or binding arbitration under the laws of Ontario, Canada.
9. Intellectual Property
All content on the prayerretreats.com platform, including text, images, and logos, is the property of prayerretreats.com or its licensors. Unauthorized use, reproduction, or distribution is prohibited.
10. Termination of Use
We reserve the right to suspend or terminate user accounts for violations of these terms or other policies. Upon termination, any outstanding obligations (e.g., payments, damages) remain enforceable.
11. Governing Law
These Terms and Conditions are governed by the laws of Ontario, Canada, without regard to its conflict of law provisions.
12. Contact Us
For questions or concerns, please contact us:
prayerretreats.com