Privacy Policy

Effective Date: January 1, 2025

Introduction

At prayerretreats.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data. It also outlines your rights under applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the California Consumer Privacy Act (CCPA) in the U.S.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name
Email address
Payment details (e.g., credit card information via trusted processors)

Usage Data:

IP address
Browser type and version
Pages visited and actions taken on our website

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our services
To process payments and deliver services you’ve requested
To send updates, newsletters, and promotional materials (with your consent, where required)
To comply with legal obligations and enforce our Terms of Service

3. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties for the following purposes:

Service Providers:

To deliver services (e.g., payment processing via Stripe or PayPal, email delivery via Mailchimp).

Legal Compliance:

To comply with applicable laws, regulations, or legal requests.

These third parties are required to maintain the confidentiality of your data and use it only for the purposes for which we have engaged them.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Website functionality (essential cookies)
Analytics and performance tracking (e.g., Google Analytics)
Marketing purposes (e.g., remarketing through Facebook or Google Ads)

You can manage your cookie preferences via your browser settings or our cookie consent tool.

5. Cross-Border Data Transfers

If your information is transferred outside of Canada or the U.S. (e.g., to data centers or third-party providers), we ensure that appropriate safeguards, such as data processing agreements, are in place to protect your personal data.

6. How Long We Retain Your Data

We retain your data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once no longer needed, your data will be securely deleted.

7. Your Rights

Depending on your location, you have the following rights:

Access and Portability: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccuracies in your data.
Deletion: Request the deletion of your personal data (subject to certain exceptions).
Opt-Out: Opt out of receiving promotional emails by using the "unsubscribe" link in our emails or contacting us directly.
Non-Discrimination: In compliance with the CCPA, we will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at legal@prayerretreats.com.

8. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

Data encryption during transmission (e.g., HTTPS)
Secure storage of sensitive information
Access controls and regular security audits

However, no method of transmission over the internet or electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. If significant changes are made, we will notify you via email or a prominent notice on our website.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

prayerretreats.com